It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Number of Openings: 1
Job Description:
The DCX Client Services - Home Based Inside Sales Support will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.
The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, the ability to work well with co-workers, and a desire to learn new work skills.
Effective communication skills with a problem-solving attitude
Possesses strong multi-tasking and prioritization skill sets
Work well with others and be a team player
Is very intuitive with computers and is comfortable learning various software
Accurate with detailed information
Written and spoken English skill: Very Proficient
Salary Range: 25,000-35,000
Process all orders coming in via the company inbox or emailed directly to you from a member of inside sales.
Relay all questions regarding orders to the designated insides sales rep (pricing, questions on products, expired quotes, etc.).
Maintain accurate notes on pending orders in Oracle.
Maintain product knowledge, familiarity with products and catalog, and memorization of part numbers, ODs, etc.
Verify customer pricing on orders against company issued quotations. Request and implement part numbers and special pricing into Oracle.
Coordinate orders and ship dates with various departments and keep track of and follow-up on all late orders.
- Attend weekly/monthly meetings as assigned or required.
Other duties and responsibilities analogous to the foregoing.
Additional Job Requirements
Education: College degree in Marketing, Communications, and Business Administration, or any related field.
Experience: 1-3 years of Sales, Customer, Marketing, or direct promo sales experience.
Customer orientation and ability to adapt/respond to diverse types of characters.
Experience working with inbound and outbound calls, customer retention, and inside sales preferred.
Software that will be used
Proficient with Microsoft Suite (Word, PowerPoint, Excel, Outlook)
Proficient with Google suite (Google sheets, Gmail, etc.)
DCX is a leading BPO that supports growth-minded small and medium-sized businesses in the United States. If you're interested in working with some of the fastest-growing companies in the USA, we're excited to have you apply!
To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.
To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.
We look forward to receiving your application and getting to know you better!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
