FAQs by the Employers
Welcome, employers! This FAQ addresses common questions you might have when registering your account and posting your first virtual assistant job on TopVAjobs.com.
Do I need to create an account to post a job?
Yes, you'll need to create a free employer account to post jobs on TopVAjobs.com. This allows you to manage your job listings, review applications, and communicate with potential virtual assistants.
How to change my password?
After logging in, navigate to your dashboard and select the 'My Account' section. You can then change your password.
How can I cancel my subscription?
After logging in, navigate to your dashboard and select the 'My Products' section. You can then cancel your subscription.
Why can't I access the applicant's contact details and resume?
You must have a paid subscription to view the applicant's contact details and download their resume.
How to delete my account?
After logging in, navigate to your dashboard and select the 'My Account' section. You can then delete your account.
What types of jobs can I post?
You can post any type of remote job. This includes, but isn't limited to: General Administrative, Customer Service and Support, Social Media Management, Digital Marketing Management, E-commerce Management, Lead Generation/Sales Management, Executive Assistant, Bookkeeping/Accounting Management, Content Writing/Blogging, Graphic Design, Video Editing, Web Development/Maintenance, SEO (Search Engine Optimization), Real Estate, Legal, Healthcare/Medical Assistants, Technical Support/IT, Project Management, and more.
Can I see all the registered VA job seekers?
Unfortunately, no. Resumes will only be accessible to subscribed employers who receive them directly through the application system. This policy is in place to protect against identity theft, fraud, and to reduce the risk of scams from fake employers.
Can I cancel my subscription and receive a refund if I'm not satisfied with the service?
Your satisfaction is our priority. You can cancel your plan or subscription if you're not satisfied with our service. Please contact us if you would like to request a refund.
Why do I need to pay when I'm posting a job?
Charging for job postings is essential for the platform's sustainability and allows us to continuously improve our services. These fees fund marketing efforts, development of robust employer tools, and the moderation necessary to ensure a professional and efficient experience for all users.
Can I edit or remove my job post once it has been published?
Yes to both! You can manage live job postings through your employer dashboard. Log in, select the job listing, and you'll find options to edit or delete it.
What can Featured posts get me?
With the Premium package, your 10 job posts will be highlighted among standard job posts for 7 days, providing 2.5 times greater visibility to potential applicants.
For the Featured package, 3 job posts will be highlighted among standard job posts for 30 days. They will also be pinned to the top of search results whenever an applicant matches the search criteria, resulting in 5 times greater visibility and applicant reach.
What happens after I choose my VA?
You will manage your new hire as you would any employee. This includes interviewing, providing a detailed job description, agreeing on compensation and payment methods, and documenting all terms in a direct contract. Importantly, you are not required to file a W-2 for this arrangement.
After you've selected your virtual assistant, you'll manage your working relationship independently, fostering a direct and efficient partnership.
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