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workday : Hiring Pre-Vetted Virtual Assistants from the Philippines

About Us

Job Description:

Position Summary:

Perform a wide variety of administrative duties to assist all Rehabilitation and Ancillary departments to include:  OT, PT, SLP, and Audiology.

Position Responsibilities

  • Implement administrative systems for Rehabilitation and Services.

  • Enter data, including clinical, billing, and statistical data, according to set timelines, and with accuracy and efficiency. 

  • Schedule and register in both Meditech and Optima with proficiency and accuracy.

  • Maintain logs of clinical and administrative data to ensure regulatory compliance.

  • Communicate and respond to issues and problems in a timely and efficient manner.

  • Coordinate and verify all billing data prior to submission to Fiscal Services.

  • Attend meetings as designated.

  • On a daily basis, collect and distribute mail and perform other routine office procedures.

  • Print and distribute reports, clinic schedules, prepare statistical data.

  • Perform clerical duties including typing, filing, scanning, etc.

  • Collaborate on projects as needed.

  • Adhere to established departmental policies, procedures and objectives.

  • Perform other related duties as required or as responsibilities dictate.

Core Competencies:

  • Maintain open communications with Administrative Manager, Rehabilitation Services, Management Team, and Staff of Rehabilitation Services.

  • Communicate with patients/families/all disciplines in a manner that conveys respect, caring, and sensitivity.

  • Protect patient confidentiality by promoting professional staff communication according to HIPPA standards.

  • Exemplify professionalism and exhibit values, which contribute to the achievement of the mission of the Hebrew Rehabilitation Center.

Communication

  • Introduces self and identifies role to others.

  • Demonstrate “emotional presence” by listening attentively and attending to concerns/needs.

  • Act as an advocate on behalf of patients as needed or as appropriate.

  • Communicates with patients/families/visitors/staff in a manner that conveys respect, caring and sensitivity.

  • Listens and respects others’ opinions.

  • Accountable for staying informed by reviewing memos, emails and other forms of communication.

  • Responsible for communicating and responding to issues and problems in a timely and efficient manner.

  • Responds to patients in all situations with a calm, sensitive and supportive approach.

Teamwork/Collaboration and Flexibility

  • Demonstrates flexibility.

  • Acts in a manner outside the traditional “role” as needed in order to meet patients’ needs.

  • Promotes a healthy environment by demonstrating trust, mutual respect, visible support and open, honest communication with all members of the team.

  • Involve other team members by sharing information.

Professionalism

  • Follows all policies and procedures set forth by the organization and outlined in HSL’s policy manuals and the employee handbook.

  • Maintains confidentiality of patient and information.

  • Meets all requirements as outlined by regulatory and licensure standards.

Quality Improvement

  • Communicates issues/concerns to leadership that may require quality monitoring.

  • Offers suggestions and solutions that may improve systems and care.

  • Keeps updated on performance improvement projects at the Health Center.

  • Participates in quality improvement initiatives as may be required.

Leadership/Development

  • Serves as a resource to the team, new employees, and volunteers (if applicable).

  • Seeks opportunity for professional development by attending internal and external trainings, educational programs and conferences.

Safety

  • Practices in accordance with established standards of care for safety of patient, self and co-workers.

  • Identifies and reports basic safety issues or problems (ex. Spills) and takes action whenever appropriate.

  • Identifies and reports errors/potential errors according to policy.

  • Adheres to all infection control policies.

  • Promotes the health and safety of all by following established infection control procedures (i.e., hand washing, use of personal protective equipment)

Qualifications

  • Associate’s degree in Business, preferred.

  • Demonstrate proficiency in knowledge and the use in all aspects of computer software including Meditech or similar database software.

  • Minimum of three to five years of administrative assistant experience.

  • Strong written and verbal communication skills are essential.

  • Demonstrates flexibility and ability to work with multiple managers with multiple requests, and prioritize to meet everyone’s needs.

  • Strong attention to detail

Physical Requirements

  • Occasional prolonged sitting, standing or walking.*

  • Some lifting of supplies and equipment.

  • Some reaching, stooping, bending, and crouching.

  • Contacts with patients under a variety of circumstances, which may include exposure to unpleasant odors, sights and sounds.

  • Subject to varying and unpredictable situations.

  • May be exposed to infections, contagious diseases, and blood borne pathogens.

Remote Type

Salary Range:

$45,514.00 - $63,720.00