About the Client:
Client's Company is a leading provider of electronic test and measurement equipment, trusted by some of the world’s most innovative companies. We deliver high-quality rental, sales, and calibration services across a variety of industries.
With over 25 years of proven expertise, Client combines technical knowledge, world-class customer service, and industry-leading equipment to help our clients meet their most demanding testing requirements. We pride ourselves on being a proactive and customer-focused partner, helping organizations accelerate projects and achieve mission-critical objectives.
Role Summary
We are seeking an experienced Sales Support Specialist to join our dynamic team. This role is ideal for a proactive and confident professional with strong communication skills and a background in sales support, sales enablement, or inside sales within technology-driven industries.
You will play a critical role in supporting the full sales lifecycle—from needs assessment and solution presentation to post-sale follow-up and account management. Working closely with account executives and clients, you will ensure opportunities are maximized, relationships are strengthened, and business objectives are achieved.
Benefits and Compensation
- Permanent Remote Work
- Highly competitive compensation based on experience
- Paid Time Off
- Monthly Performance Bonus
- Annual Bonus
- Health Allowance
Key Responsibilities
- Support all stages of the sales lifecycle, including lead qualification, client presentations, quoting, order processing, and follow-up.
- Partner with account executives by preparing tailored sales materials, proposals, and product information.
- Engage directly with clients to assess requirements, answer technical/commercial questions, and recommend solutions.
- Manage post-sale activities, including follow-up, satisfaction checks, and account management.
- Maintain accurate CRM records for visibility across the sales organization.
- Drive inside sales activities such as prospecting, inbound lead management, and nurturing existing accounts.
- Collaborate with internal teams (operations, service, finance) to ensure seamless order execution.
- Monitor industry trends to identify opportunities for upselling and cross-selling.
- Represent Avalon professionally when engaging with U.S.-based clients across aerospace, defense, telecom, semiconductors, and related sectors.
Qualifications
- 10+ years of experience in sales support, sales enablement, or inside sales.
- Strong background in test and measurement equipment, electronic components, semiconductors, telecommunications, aerospace/defense, or government contracting.
- Proven success working with U.S.-based clients and building strong business relationships.
- Exceptional communication and interpersonal skills, with confidence engaging executives and technical decision-makers.
- Highly proactive, organized, and independent, while thriving in a collaborative environment.
- Proficiency in CRM platforms (e.g., Salesforce), MS Office Suite, and other sales enablement tools.
- Strong analytical and problem-solving skills with the ability to translate customer needs into tailored solutions.
- Bachelor’s degree in business, engineering, or related field preferred.
Why Join the Company?
- Be part of a recognized industry leader with a trusted reputation in aerospace, defense, telecom, and high-tech sectors.
- Work in a fast-paced, collaborative environment where your expertise directly impacts success.
- Contribute to a customer-focused culture that values innovation, trust, and long-term partnerships.
- Grow your career within a company that invests in its people and celebrates achievements.
- Play a role in projects that support cutting-edge technologies and national defense initiatives.
