Email Marketing Specialist (CRM & QA Focus)

jazzhr • PH • 10h ago

📧 Now Hiring: Email Marketing Specialist (CRM & QA Focus)

Full-Time | Remote

Are you the type of marketer who catches every typo, broken link, or targeting issue before a campaign goes live?
Do you enjoy owning execution while ensuring every detail is flawless?

We’re looking for an Email Marketing Specialist with a strong QA and operations mindset to support lifecycle campaigns across email, push, and in-app channels. This role is ideal for someone who thrives in structured environments, loves checklists, and takes pride in executing high-quality campaigns.

🌟 Why You’ll Love This Role

Be the quality gatekeeper for high-impact email and CRM campaigns
Work across email, push, in-app, and promotional campaigns
Collaborate with cross-functional teams in a fast-paced environment
Gain exposure to advanced lifecycle marketing tools and workflows
Grow into strategy, insights, and campaign optimization

💼 What You’ll Be Doing

As an Email Marketing Specialist, you’ll ensure campaigns are executed accurately, efficiently, and aligned with strategy.

🔍 Campaign QA & Execution

✔ Conduct end-to-end QA on email templates, flows, popups, and SMS campaigns
✔ Ensure consistency across branding, copy, targeting, and product alignment
✔ Validate all technical setups before launch (audience targeting, triggers, deliverability)
✔ Review campaigns across copy, code, and creative assets

⚙️ Campaign Operations

✔ Prepare and execute CRM campaigns (email, push, in-app, promotions)
✔ Schedule and deploy campaigns using ESP/CRM tools
✔ Monitor workflows and ensure campaigns align with strategy

📋 Project Management & Documentation

✔ Maintain campaign documentation: tickets, calendars, campaign overviews
✔ Update JIRA (or similar tools) and track campaign progress
✔ Join daily syncs to review workload and priorities
✔ Flag SLA risks, QA issues, and recurring errors to the team
✔ Identify gaps and continuously improve QA processes

🤝 Cross-Functional Collaboration

✔ Work closely with marketing, product, and creative teams
✔ Ensure alignment across stakeholders on timelines and deliverables

✅ Must-Have Qualifications

Experience using project management tools (Notion, Confluence, ClickUp, etc.)
Proficiency with JIRA (or similar), Slack, and Google Workspace
Experience reviewing, updating, and scheduling multi-channel digital campaigns
2+ years of experience with an ESP platform
1+ year of CRM QA experience (Braze is a strong plus)
Basic Google Sheets skills
Basic HTML knowledge