This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Client Training & Community Manager in the United States.
This role focuses on designing and delivering high-impact training and community experiences for enterprise clients, supporting adoption, engagement, and long-term value across employee populations. You will lead virtual and in-person facilitation, develop scalable learning programs, and manage community initiatives that strengthen client relationships. The position blends hands-on delivery with content development, instructional design, and cross-functional collaboration, working closely with Client Success, Product, and leadership teams. The environment is dynamic, mission-driven, and client-focused, requiring adaptability, creativity, and strong interpersonal skills. Your work will directly influence client engagement, user adoption, and program success, while shaping long-term strategies for training and community programs.
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Accountabilities:- Design, deliver, and facilitate engaging virtual and in-person training programs for enterprise clients, driving adoption and employee engagement.
- Develop and manage community programs, including forums, meetups, events, and ongoing engagement initiatives.
- Serve as a consultative partner to clients, advising on engagement strategies and recommending relevant training or community experiences.
- Collaborate with Client Success, leadership, and cross-functional teams to ensure alignment on strategic initiatives and client deliverables.
- Create and update training content and engagement products based on client feedback, business needs, and best practices.
- Support internal enablement by training facilitator networks and contributing to team-wide learning initiatives.
- Manage logistics and coordination for high-impact events, client launches, and strategic programs.
Requirements:
- 5+ years of experience designing and delivering learning, training, or engagement experiences for enterprise audiences.
- Strong facilitation and public speaking skills in both virtual and in-person settings, creating safe and engaging learning environments.
- Experience in instructional design, content development, and community program management.
- Ability to collaborate with external stakeholders, including HR, Learning, or Wellness teams.
- Proactive, results-oriented mindset with strong organizational, problem-solving, and project management skills.
- Commitment to promoting workplace well-being and mental health, with the ability to communicate this purpose authentically.
- Willingness to travel domestically or internationally and work occasional early morning or late evening sessions as required.
- Familiarity with LMS platforms, community forums, webinar tools, and collaboration systems is preferred.
Benefits:
- Competitive base salary with equity options.
- Comprehensive healthcare coverage, including medical, dental, and vision.
- Generous parental leave and flexible PTO policies.
- Monthly wellness stipends and professional development allowances.
- Remote work flexibility with alignment to Eastern Time Zone.
- Opportunities to influence client engagement strategies and scale training and community programs.
- A mission-driven, collaborative, and inclusive work environment that values diversity, equity, and inclusion.
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Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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