Who we are
At Yorkville University and Toronto Film School, we believe education is more than the pursuit of knowledge – it is a catalyst for transformation. Our mission, grounded in democratizing education, is to create access for learners from every background and empower them to achieve their aspirations and advance their careers.
We are committed to delivering rigorous, flexible programs that are both personally fulfilling and professionally rewarding, while contributing to the betterment of society. Since 2004, Yorkville has been among Canada’s few private, for-profit, fully accredited degree-granting universities, with campuses in Ontario, British Columbia, and New Brunswick. Together with Toronto Film School, we offer creative and academic pathways at both the college and university levels, cultivating a multidisciplinary environment where innovation and the arts converge.
Our community is vibrant and diverse. Many of our learners are adults balancing education with careers and personal commitments. Every member of our team – whether in teaching, operations, or technology – is dedicated to removing barriers and expanding access. Together, we deliver flexible, industry-informed learning that leads to meaningful opportunities.
At our core is human connection – guiding people to reimagine their futures in a community defined by opportunity, creativity, and growth.
Who we need
Reporting to the Chair, Doctor of Counselling and Psychotherapy (DCP), we are hiring an Administrative Assistant to join us for a 12-18 month contract covering a maternity leave. You will provide high-level administrative, operational, and communication support to the Chair and Associate Chair of the Doctor of Counselling and Psychotherapy (DCP) Program. As our new Admin Assistant you will play a central part in ensuring the smooth functioning of the doctoral program, supporting faculty and students, coordinating academic processes, and facilitating key milestones, including Applied Scholarship Projects (ASP). As a first point of contact for the program, you will prioritize timely, professional service to students, faculty, external examiners, and institutional partners.
This is an existing full-time role, working remotely 5 days a week.
What’s in it for you
Exposure. We are disrupting education, and you will be an invaluable part of it. You will join a highly visible, progressive program and department. You will immediately benefit from a deeply committed team ready to support you in your role as you support them.
Impact. Whether you are a top performer early in your career or someone who has been in a senior support role for a couple of years, you are looking for new challenges and an opportunity to learn. You want to be part of a modern, forward-thinking, evolving academic setting where no two days are alike.
Career development. This is an opportunity to invest your passion for education, relationship management, and organizational processes to gain incredible insights and open doors to your own development and future career steps in post-secondary education.
How you will make an impact:
- Support program administration. You will assist in managing the Chair’s calendar and coordinating meetings, as well as in organizing program events and committees. You will prepare agendas, take minutes, track action items, and support follow-up activities. You will coordinate course scheduling, program communication, and maintenance of program handbooks, guidelines, and forms. You will update and maintain program websites and student information portals. You will develop and maintain automated workflows using Microsoft Power Automate (e.g., automated reminders, approval flows, task notifications). You will create SharePoint- or Lists-based tracking systems for program operations.
- Serve as the initial point of contact. You will respond to Doctor of Counselling and Psychotherapy (DCP) student inquiries, providing clear information on policies, timelines, and procedures. You will maintain program records and databases, including student progression, faculty/supervisory assignments and academic forms. You will track the submission and approval of key program documents. You will implement automated communications, deadline reminders, and workflow-triggered notifications to improve student engagement and compliance with timelines.
- Coordinate Applied Scholarship Projects. You will assist in managing administrative processes for proposal defences and final defences. You will communicate with supervisors and internal and external examiners to confirm availability and schedule, coordinate document distribution and ensure timelines are followed for internal and external reviews. You will track defence outcomes and milestone completion, and maintain templates and standardized documentation related to doctoral research processes.
- Support Chair, Associate Chair, and Faculty. You will assist in gathering data for accreditation, program reviews, and regulatory reporting. You will compile enrolment data, graduation statistics, faculty loads, and survey results and assign Faculty to courses on a term-by-term basis. You will collect and distribute course materials, syllabi, and resources, and liaise with internal departments (Registrar’s Office, Research Ethics Board, Finance, IT) on behalf of the program.
What you bring:
- The experience. You have a university degree in Business, Education, Psychology, Counselling, or a related field, combined with administrative experience, preferably in a postsecondary or clinical training environment. You can manage calendars, schedules, meetings, and documentation, including reporting. Ideally, you have experience working closely with faculty and the registrar’s office or a similar level of coordination and support. You may be familiar with academic research processes and policies, and you may have exposure to supporting graduate-level academic programs.
- The self-motivation and exceptional organization. You take ownership of your work and seek new opportunities to learn and grow. You are curious, energetic and driven to perform effectively in a demanding, high-growth, fast-paced environment. You hold yourself to high standards of confidentiality and are aware of sensitive information. You can balance autonomy and independence with executive collaboration and cross-functional teamwork.
- The project management skills. You have experience planning and coordinating projects from end to end. You are a creative problem-solver, able to balance and shift priorities, anticipate and respond to issues, and manage all the details. You focus on accomplishing every milestone, ensuring processes are followed, and proactively dealing with obstacles.
- The technical skills. You are highly proficient in Microsoft 365 (Word, Excel, Outlook, SharePoint, Power Automate), learning management systems (e.g., D2L), and online meeting tools (Zoom, Teams). You have a demonstrated ability to use digital tools to improve administrative efficiency (e.g., automated reminders, workflow design, shared tracking systems)
- The interpersonal skills. You have professional communication skills, confidence in representing the department, and experience in building processes, writing documentation, and creating reports. You can influence without authority, manage conflict, and nurture trusting relationships at any level. You respect and appreciate diverse experiences and opinions. You are comfortable using a range of communication tools.
Why work at Yorkville University?
At Yorkville University and Toronto Film School, we are united by a shared purpose: placing the student experience at the heart of everything we do. Whether you are teaching, designing curriculum, advising students, advancing technology, or supporting operations, your work directly fuels learning potential, strengthens inclusive communities, and fosters purposeful curiosity.
Here, professional growth is part of our culture. In your role, you will have opportunities to help the launch of career-relevant programs, expand your expertise, and access tuition-free courses across our institutions - from certificates to master’s degrees. Curiosity, initiative, and innovation are encouraged, and your ideas can move from vision to reality.
Our scale offers the best of both worlds: the reach and stability of a national institution combined with the agility of a mid-sized organization, where contributions are visible and valued. You will be part of a diverse and inclusive community where authenticity is celebrated, collaboration is expected, and impact is shared - on students, colleagues, and your own professional journey.
At Yorkville and Toronto Film School, your work does more than make a difference. It empowers others to achieve their potential, while giving you the opportunity to realize yours.
Compensation philosophy
At Yorkville University and Toronto Film School, we believe compensation should be fair, straightforward, and supportive of your growth. Our salary ranges reflect progression from learning in the role to excelling, with each offer based on skills, experience, and role complexity.
This position offers a minimum annual salary of $50,000, a midpoint of $55,000, and a maximum of $60,000. Established hires typically start near the midpoint, while the upper range is reserved for those with deep expertise and sustained contributions. Offers below the midpoint recognize strong potential with room to grow.
We strive for equitable, consistent pay, though rates may vary within the same role based on performance, specialized knowledge, and impact.
We welcome conversations about compensation throughout the hiring process.
Join us
We welcome and appreciate candidates with a range of backgrounds and experiences. If you have 70% of the qualifications we seek, express your interest.
What you can expect from our hiring process:
- A virtual interview with a Talent Advisor discussing your interest in the role and your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview.
- A virtual interview with the Chair, Doctor of Counselling and Psychotherapy Program and the Associate Chair, DCP, to explore how your experience aligns with the needs of the role.
Diversity, equity, and inclusion are critical components of life at Yorkville University and Toronto Film School, and we are committed to making these values an integral part of our culture. We encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous and People of Colour (BIPOC), people from the Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Questioning, Two-Spirit, Intersex, Asexual + (LGBTQ2SIA+) community and other equity-seeking groups.
Yorkville University is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability, please notify Human Resources at 1-877-429-4029.
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