Job Title: Part-Time Dental Receptionist & Administrative Assistant (Virtual)
Job code: KTommie-Dental
Position type: Part-time (with opportunity to grow into full-time)
Work hours: Monday, Wednesday, Thursday, Friday: 9:00 AM – 1:00 PM EST | Tuesday: 11:00 AM – 3:00 PM EST
Work days: Monday to Friday
Salary: $5 – $6 per hour depending on experience
Workplace: Remote
Preferred Candidate Location: Philippines
About the Role
We are seeking a reliable and detail-oriented Virtual Dental Receptionist & Admin Assistant to support a growing dental practice. This role helps reduce daily operational workload, improve patient communication, and keep administrative operations running smoothly. This is a remote, part-time position with the potential to grow into full-time for the right candidate.
This is a part-time, remote position with the potential to grow into a full-time role for the right candidate.
Key Responsibilities:
As a Virtual Dental Receptionist & Admin Assistant, you will be responsible for:
- Virtual front desk and receptionist support (answering and routing calls)
- Insurance verifications and prior authorizations
- Claims processing and portal management via Vine
- Patient messaging, appointment reminders, and payment follow-ups
- Referral tracking and coordination
- Light bookkeeping assistance (as needed)
- General administrative and ad hoc tasks that do not require in-office presence
- Supporting daily operations to reduce staff workload and burnout
Tools & Systems Used:
- Eaglesoft – Practice management and training
- Vine – Payments, claims, and patient messaging
- Messaging apps / CRM tools such as Slack, Salesforce, WhatsApp, and Skype
- Internal systems for patient-related communication
Experience requirements
- Must have prior dental industry experience
- Experience with dental front desk, insurance verification, and claims workflows
- Familiarity with practice management systems (Eaglesoft, Vine, Mango, or similar)
- Strong English communication skills for patient-facing interactions
- High attention to detail, especially for insurance and billing tasks
- Reliable with consistent attendance (non-negotiable)
- Organized, proactive, and able to work independently
- Willingness to learn and follow established office workflows and HIPAA standards
Preferred Qualifications:
- Bookkeeping experience (a plus, but not required)
- Experience working remotely in a dental or healthcare setting
Ideal Candidate Traits:
- Able to work with minimal supervision
- Comfortable supporting a growing practice with evolving responsibilities
- Long-term mindset and interest in becoming an integrated part of the practice team
- Open to starting part-time with potential to scale to full-time
Basic requirements
- Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
- Must be available for video meetings with your camera on (when needed)
Technical requirements
- Device: Reliable laptop or desktop computer.
- Internet: High-speed connection (minimum 10 Mbps).
- Audio: Noise-canceling headset.
- Video: Webcam for virtual meetings.
- Workspace: Quiet, professional environment
- Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
- Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
- Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
- Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.
