Social Media Manager
Help the world buy it and go
Cantaloupe, Inc. is a global technology leader powering self-service commerce. Cantaloupe offers a comprehensive suite of solutions including micro-payment processing, self-checkout kiosks, mobile ordering, connected point of sale systems, enterprise cloud software, and marketing professional services. Handling more than a billion transactions annually, Cantaloupe’s solutions enhance operational efficiency and consumer engagement across sectors like food & beverage markets, smart automated retail, hospitality, entertainment venues and more.
Location:
Remote
Role Overview:
Cantaloupe, Inc. is looking for a full-time Social Media Manager to join our Vine Digital Studio professional services team, which manages marketing strategies for B2B clients in the convenience services industry. Working closely with account managers and the content team, you’ll support the planning, creation, and execution of social media content across multiple client accounts.
This role reports to our Head of Social Strategy and will collaborate closely with other members of the Vine Digital Studio team.
We're seeking someone passionate about social media and client success, with hands-on experience across platforms like Facebook, Instagram, LinkedIn, and X.
Responsibilities:
- Collaborate with the account management team to learn industry norms and understand unique client marketing strategies.
- Work with the Head of Social Strategy to manage client onboarding workflows and project management tasks.
- Set client strategy and create organic social content under direction of the Head of Social Strategy.
- Maintain and update content calendars for a set of dedicated client accounts.
- Partner with the content and design teams to develop visuals and short-form video tailored to client needs.Capture and edit client photos and videos to align with client brand guidelines.
- Monitor account activity and engage with audiences across client social platforms.
- Work with the analytics team to report monthly/quarterly on client content performance with actionable insights.
- Stay informed on social trends and platform updates to drive innovation.
Job Requirements:
- 3-5 years of work experience writing and creating content at a marketing agency or company.
- Strong communicator and team player who is comfortable working in highly collaborative settings.
- Excellent time management skills and organization, with keen attention to detail.
- Confident creating social strategy decks and pitching content ideas.
- Proficient in MS Office, Canva, and social scheduling tools.
- Comfortable appearing on camera for internal or client asset needs.
- Bachelor’s degree in Marketing, Communications, English, or a related field.
- Bonus: Familiarity with Oktopost, SocialPilot, and/or Monday.com.
Why choose Cantaloupe:
We offer competitive benefits not just limited to compensation but also offer:
- Medical, Dental, & Vision Benefits coverage, plus additional benefits (Life Assistance Program, Financial Wellness, and Nutritional Counseling)
- 401(K) with employer match effective upon the first day of employment
- 18 days PTO + (9) Observed Company Holidays
- Tuition Reimbursement
As part of our commitment to maintaining the highest standards of financial integrity, this position may also involve responsibilities related to SOX compliance.
