• Manage daily administration within ServiceM8.
• Accurately enter and update job information.
• Prepare insurance reports and supporting documentation using Google Docs.
• Assist with invoicing administration and job close-out processes.
• Maintain organized digital records and documentation.
• Coordinate customer communications via SMS through ServiceM8.
• Follow up outstanding information required to complete jobs.
• Monitor job progress and update internal records.
• Assist with scheduling administration where required.
• Escalate urgent customer enquiries to the owner.
• Reconciling Xero general expenses and invoices.
• Support general business administration as required.