IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000+ employees around the world and 150+ partners worldwide, we offer more than just a job - we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology.
Job Summary:
The Senior Systems Engineer is responsible for providing architecture design and support for Information Technology based systems at the Company and its affiliated companies while serving as a resource on various IT projects.
Essential Job Functions (includes but is not limited to):
- Provide efficient operations and maintenance of select systems within the organization
- Manage SCCM environment including but not limited to deployment of applications, windows updates, Operating System Deployment, Reports and overall health of environment
- Provides 2nd & 3rd level technical support within the Company I.T. infrastructure including:
- Maintain and monitor system health and stability of infrastructure systems
- Provide infrastructure solutions to support business initiatives
- Participate as a technical resource in multiple enterprise projects
- Analyze and make recommendations for improving infrastructure operations including design changes, best practices adherence, and capacity planning
- Maintain documentation regarding the enterprise infrastructure including process and procedures for support, maintenance, and troubleshooting
- Printer Management
- File Share Management
- Active Directory Management
- Other duties as required and assigned
Knowledge, Skills and Abilities:
- Excellent written and verbal communication skills
- Excellent customer service skills
- Ability to read, analyze, and interpret financial reports, technical procedures, or governmental regulations
- Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers
- Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Qualifications, Education and Experience:
- Minimum 7+ years' of experience in an infrastructure support role, preferably a technical leadership position; or an equivalent combination of education and experience
- Experience supporting a multi-location enterprise environment and 500+ users
- Experience performing administrative, maintenance and troubleshooting functions within a multi-platform, enterprise environment including:
- Server and Directory Services
- Active Directory
- Entra
- Windows Server
- VMware
- Exchange
- Office365 Suite
- Dell / HP Server Platforms
- SAN
- Cisco UCS Platform
- EMC Data Protection Suite Backup Infrastructure
- Veeam
- SCCM
- Fundamental infrastructure networking
- Disaster Recovery
- Public and Private Cloud Management (Preferred)
- Knowledge of leading industry technologies with a strong knowledge of IT governance, project planning, and the technological usage/alternatives available in a multi-platform environment
- Knowledge of PowerShell or VBScript a plus
Travel Requirement, Working Conditions and Physical Demands:
- Ability to travel locally for activities such as meetings, classes, data center, offices, and workshops.
- Must be able to travel occasional by air as needed to attend training, conferences, and related activities.
- Occasional overnight travel as required should not exceed 10% of the time
- Office environment where the employee may sit comfortably to do the work. Some walking, standing, bending, reaching, and ability to carry up to 50 lbs.
The US base salary for this full-time position is $112,000 -$140,000 plus bonus and benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
IDEMIA is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Core Business Hours
80 Hours Bi-Weekly
