Location: Work from Home
Type of Employment: Full-time
Work Shift: US Business Hours
About Us
At OurAssistants, we connect U.S.-based property management and HOA companies with highly skilled virtual professionals. We support financial operations, compliance, and community management teams by providing dependable, detail-oriented remote talent. Learn more at ourassistants.com.
About the Role
We are seeking a highly motivated Bilingual Real Estate Virtual Assistant to support real estate lead management and client communication for a fast-paced residential sales environment. This role focuses on lead nurturing, inbound lead response, and CRM management, ensuring that potential buyers receive timely responses and consistent follow-ups.
The ideal candidate is comfortable communicating with prospects in both Spanish and English, responding to inquiries from social media and real estate platforms, and maintaining accurate records within the CRM.
This position requires someone who thrives in a high-volume, fast-paced environment, enjoys building rapport with potential buyers, and can confidently guide prospects through the early stages of the real estate buying process.
Key Responsibilities
Lead Management & Qualification
- Call and qualify leads from a large contact database.
- Respond to inbound buyer inquiries from platforms such as Zillow and Realtor.com.
- Engage with prospects who interact with real estate marketing campaigns and social media content.
- Qualify buyer interest, timelines, and budget before passing opportunities to the sales team.
- Maintain consistent follow-ups to nurture leads and convert interest into appointments.
CRM Management
- Manage lead records, tasks, and follow-ups within the CRM system.
- Update notes, contact details, and activity logs to maintain accurate records.
- Track conversations and ensure all leads are properly categorized within the pipeline.
- Experience with Lofty CRM is highly preferred.
Listing Support
- Send property listings to interested buyers using MLS.
- Provide property details, availability, and general market information.
- Answer questions from potential buyers regarding listings featured in marketing materials and social media posts.
- Assist with coordinating buyer interest and scheduling next steps with agents.
Communication & Client Interaction
- Communicate clearly and professionally with prospects in both Spanish and English.
- Build rapport with potential buyers and maintain a positive client experience.
- Respond promptly to inquiries and maintain high engagement levels with leads.
- Support the team’s goal of converting online inquiries into qualified opportunities.
Qualifications & Requirements
- Must be 100% bilingual in Spanish and English (spoken and written).
- Experience working in real estate lead generation, lead nurturing, or inside sales.
- Strong experience handling inbound or warm leads, not just cold calling.
- Experience working with real estate CRMs (MLS, Zillow, Lofty) and lead management systems.
- Excellent communication and relationship-building skills.
- Ability to manage high lead volumes and fast-paced workflows.
- Strong organization and follow-up discipline.
Additional Requirements
- Candidates should ideally be located in Mexico or Argentina to match time zone and Spanish dialect preferences.
- Experience supporting real estate teams or brokerages is highly preferred.
- Must have a stable internet connection and remote-ready workstation.
- Must be comfortable working during U.S. Eastern Time business hours.
Compensation and Benefits
- Competitive salary based on experience
- Permanent remote setup
- Opportunity to work with a high-performing real estate team
- Ongoing training and growth opportunities
- Collaborative and fast-paced work environment
