International Payroll Specialist - Sinch
Why do we have this role?
As a fast-paced growing business operating across multiple jurisdictions, we recognize the importance of expertise in international payroll operations. We are seeking a Payroll guru who not only possesses strong payroll management skills but also brings extensive experience in handling international payroll complexities, particularly through external payroll providers. This role will play a crucial part in supporting our APAC payroll team during exciting implementations while ensuring seamless payroll operations for approximately 550 employees. Expertise in navigating diverse regulatory environments, managing time zone challenges, and coordinating effectively with external partners is essential for maintaining the accuracy, compliance, and efficiency of our payroll processes across our global footprint.
What do you do in the role?
- Processing the end-to-end monthly and semi-monthly payroll cycles for the Group across APAC through third-party providers. This includes meticulous data input, thorough review, and preparation for final approvals, as well as facilitating bank transfers.
- Ensure the maintenance of audit-ready payroll processes by filing authorized payment instructions and supporting calculations, adhering to stringent regulatory requirements.
- Deliver consistent and accurate calculations for various compensation elements including salaries, on-call/overtime, casual hourly pay, and allowances, particularly focusing on new starter and termination payments.
- Uphold compliance with Company benefit and leave policies, promptly escalating any deviations when necessary, while also ensuring adherence to Federal, State, and Local legal payroll requirements across multiple jurisdictions, advising management on necessary actions.
- Collaborate with the Payroll Manager in the calculation and submission of annual Payroll Taxes and Workcover lodgements, taking ownership of all US State tax portals, and liaising with external tax agents when required.
- Foster close collaboration with the wider Finance team to ensure reconciliation of payroll journals and completion of payroll balance sheet reconciliations to effectively track any outstanding amounts or timing differences.
- Work in tandem with HR to ensure synchronization of new starters and leavers, streamlining workflow processes, and addressing any data integrity issues that may arise.
- Enhance and maintain the process for sharing payroll information across payroll, Finance, HR, and FP&A, ensuring the privacy of employee data is rigorously preserved.
- Continuously expand professional and technical knowledge through active participation in educational workshops, staying updated with professional publications, fostering personal networks, and engaging with professional societies to remain at the forefront of industry best practices.
- Ensure efficient handling of the Payroll Inbox, promptly addressing and resolving payroll-related inquiries and requests in accordance with established procedures and service level agreements.
How success will be measured
- Timely Payroll Processing: Ensuring that all employees are paid accurately and on time, minimizing the occurrence of off-cycle payments.
- Accuracy in Payroll: Striving for precision in payroll calculations to reduce the need for adjustments in subsequent pay cycles, thereby ensuring employees are paid correctly.
- Compliance Adherence: Meeting all payroll compliance obligations to avoid late penalties or fines for non-compliance with regulatory requirements.
- Value-added Process Improvement: Implementing process improvements that not only enhance the efficiency and effectiveness of the payroll function but also contribute to overall business operations, generating tangible benefits beyond payroll administration.
What experience/qualities you need to bring with you
- International Payroll Experience: Minimum 5 years managing end-to-end payroll processes, with a great understanding of payroll regulations, tax laws, benefits and compliance requirements. Experience in APAC regions, such as China, Hong Kong, Malaysia, Singapore and Philippines, is preferred, but not essential.
- Experience in Managing Payroll Through External Providers (Preferred): Demonstrated proficiency in overseeing payroll operations through third-party providers is highly advantageous. Candidates with experience in effectively coordinating with external payroll providers to ensure accurate and timely payroll processing will be prioritized.
- Attention to Detail: Meticulous attention to detail is crucial to ensure accurate payroll calculations and adherence to company policies and legal requirements, thereby minimizing errors and the need for adjustments.
- Process Improvement Skills: Ability to identify areas for process improvement within the payroll function and implement solutions that enhance efficiency, accuracy, and compliance. This includes collaborating with cross-functional teams to integrate improvements that benefit other aspects of the business.
- Communication and Collaboration: Strong communication skills are essential for collaborating effectively with internal stakeholders such as the Payroll Manager, Finance team, HR, and external partners like payroll providers and tax agents. This facilitates seamless coordination and ensures alignment across departments.
- Problem-Solving Abilities: The role requires the capacity to address complex payroll issues, resolve discrepancies, and troubleshoot any challenges that may arise during payroll processing or compliance activities.
- Continuous Learning: A commitment to ongoing professional development is necessary to stay updated on changes in payroll regulations, industry best practices, and technological advancements that may impact payroll operations.
What we promise to give you
- Remote working arrangement
- 20 PTO (Paid Time Off) days per year
- A day off for your birthday
- Group insurance
- Wellness programs
- Access to our Employee Assistance Program
- Internet Allowance
Sinch Values
- Dream Big - We make the impossible possible by dreaming big to solve our customers’ problems and improve their businesses. Great things happen when we dare to challenge the status quo and find creative new ways to wow them. Driven by curiosity, we believe there is no such thing as failure, only continuous learning, and development. Having big, crazy, ambitious goals drives our success.
- Win Together - Great teams work faster and better together – creating meaningful impact for customers. Together as one global team, in close collaboration with our customers, we embrace diversity, meritocracy and care about every single individual. We build trust through open and honest relationships. It’s all about the team: being inclusive, respectful, and sharing our knowledge to empower all for personal growth. We collaborate, have fun and are stronger together.
- Keep it Simple - Sinch means simple and easy. It’s how we want customers to feel when dealing with us: uncomplicated, down-to-earth, and useful. Things stay simple when you are honest, open and act with integrity. Cut the fluff and talk straight! This also means spending our time and money wisely on things that really count. Eyes on the horizon, feet on the ground.
- Make it Happen - We make things happen and make them matter – for our customers and the world. We are “doers” who value getting results and don’t overthink matters. We stay accountable for our actions, apply the highest ethical standards to set ourselves apart and always deliver. If we’re not making an impact, we rethink the approach. Structure helps us, bureaucracy and excuses do not. No putting things off – let’s get it done now.
