Company Description
Would you like to contribute to exciting digital transformation projects with people who are passionate about innovation? With TeamWork Management, the possibilities are endless. We are a local fast-growing company with a global reach, powered by the Swiss group TeamWork Corporate and 20 years of uninterrupted growth.
Joining our TeamWork Management subsidiary in Boston means being part of our US-based team of 60 consultants in a fun environment where diversity and international talent are celebrated. We offer opportunities for continuous learning, a robust benefits package, remote work flexibility, and lots of company perks!
Who are we?
TeamWork is an independent international group, founded in 1999 in Geneva by our current CEO, Philippe Rey-Gorrez. We are your strategic partner in digital transformation, specializing in four core businesses: Management Consulting, SAP Business Solutions, Data Analytics, and Technology Platforms. Recognized by our clients for our expertise and experience, TeamWork supports both major international groups and SMEs. TeamWork Management, the group’s US subsidiary, was created in 2017.
With offices across North America in Boston, Fort Lauderdale, San Diego, Montreal, and Toronto, our approach is universal: supporting our clients in all aspects of their digital transformation projects.
Job Description
We are looking for a Windows/Linux Systems Administrator eager to strengthen their technical expertise in server administration while gaining experience in virtualization and cloud operations.
You’ll work within a global delivery model, dedicated to a single international client, ensuring the stability, performance, and security of their infrastructure across on-premises and AWS cloud environments.
This role is ideal for someone who is hands-on, detail-oriented, and committed to continuous learning in a multicultural, fast-paced environment.
Key Responsibilities
System Administration (Windows):
- Manage, maintain, and troubleshoot Windows Server environments (VMs, AD, group policies, scheduled tasks, etc.).
System Administration (Linux):
- Manage, maintain, and troubleshoot Linux servers.
Virtualization Management:
- Operate and maintain VMware vCenter infrastructure (VM lifecycle, snapshots, datastore monitoring).
Cloud Operations (AWS – Level 1 & 2):
- Monitor and support EC2 instances, S3 storage, IAM users/policies, and backup tasks.
Backup & Recovery:
- Ensure daily backups complete successfully and meet RPO/RTO objectives.
- Perform regular validation and restore tests when required.
Database Support (MSSQL – Level 1):
- Check blocked processes, refresh databases, manage user mappings, and run basic SQL queries.
On-Premises Operations:
- Coordinate with vendors and third parties for hardware replacement or maintenance (e.g., disk changes).
Monitoring & Incident Management:
- React to alerts from monitoring tools, perform initial analysis, escalate when needed, and maintain service continuity.
Documentation & CMDB:
- Keep system and configuration documentation up to date in the CMDB.
- Maintain clear procedures and operational logs for auditability.
ITSM Processes:
- Follow ITIL-based workflows for incident, problem, and change management.
- Contribute to service quality and continual improvement initiatives.
Qualifications
- Advanced English (written and spoken)
- 3+ years of experience in system administration or infrastructure operations
- Solid knowledge of Windows Server administration
- Experience with VMware vCenter technologies
- Basic understanding of AWS services (EC2, S3, IAM, backups)
- Experience with MSSQL basic administration and query execution
- Familiar with backup management tools and concepts
- Experience with monitoring tools (e.g., Centreon, Datadog, CloudWatch, etc.)
- Exposure to ITSM ticketing tools (e.g., ServiceNow)
- Strong attention to detail and commitment to maintaining up-to-date documentation
- Available to work at these hours: Monday-Friday, 11:00 am - 8:00 pm (Colombian time), nighttime payment
Nice to Have
- Knowledge of PowerShell scripting for automation
- Familiarity with network fundamentals (DNS, DHCP, VPN)
- Exposure to cloud-native or DevOps tools (Terraform, Ansible, Git)
- Experience with ITIL v4 frameworks or certification
Additional Information
Mind-Set
- Good communication skills and ability to collaborate with international remote teams.
- Curiosity, accountability, and a genuine desire to learn and take ownership.
- Multi-tasking
- Hands-on
Why Join Us
- Work in a dedicated international environment with advanced infrastructure
- Collaborate with a global team of experts in system, cloud, and cybersecurity domains
- Grow your technical expertise with continuous learning opportunities
- Be part of a culture valuing rigor, curiosity, and innovation
About the Job
- Colombia-based job
- Full-time Job / Monday to Friday
- Hours: 11:00 am - 8:00 pm (Colombian time), nighttime payment
- Remote
- Work for US and International clients
