Ryankerk Atanacio | Pre-Vetted :CATEGORY_NAME Virtual Assistant

About

Professional Skills & Expertise
✅ Customer Service & Support – Proven ability to handle customer inquiries via chat, email, and phone with professionalism, empathy, and efficiency. Adept at delivering high-quality service in fast-paced environments.

✅ Fraud Detection & Risk Analysis – Experienced in identifying, analyzing, and preventing fraudulent activities. Skilled in reviewing transactions, verifying account security, and ensuring compliance with fraud prevention policies.

✅ Email & Chat Support – Strong written communication skills for handling customer queries, troubleshooting issues, and providing detailed resolutions with clarity and professionalism.

✅ Multitasking & Time Management – Skilled at managing multiple customer interactions simultaneously while maintaining accuracy, efficiency, and high service standards.

✅ Problem-Solving & Conflict Resolution – Adept at de-escalating situations, resolving customer complaints, and finding effective solutions to ensure customer satisfaction and retention.

✅ Data Accuracy & Attention to Detail – Strong analytical skills for reviewing transactions, identifying inconsistencies, and maintaining precise documentation and reporting.

✅ Team Collaboration & Adaptability – Works well in team settings, easily adapts to new processes, and thrives in dynamic, customer-focused roles.