Rhoda Lyn Sabandal | Pre-Vetted :CATEGORY_NAME Virtual Assistant

Senior Customer Service Representative

Philippines

View resume

Skills

CRM Systems (Zendesk, Intercom, Salesforce, Aircall, Five 9, Stripe)
Issue Resolution and Escalation Management
Time Management and Task Prioritization
Customer Service (Phone, Email, Chat)

About

Customer-focused professional with 12 years of experience in customer support, escalation management, and technical troubleshooting. Proven expertise in handling complex issues, managing support tickets, and maintaining customer satisfaction. . Proven ability to manage tasks independently and communicate effectively with team members.