Michal Tala Bechachino | Pre-Vetted :CATEGORY_NAME Virtual Assistant

Skills

Soft skills:
Communication, Attention to detail, Adaptability, Flexible, Quick learner, Organized, Problem Solving, Conflict Resolution, Analytical Thinking

Hard skills:
Microsoft Office Suite, Google Workspace, Clarify CRM, SAP, Oracle, Asana, Slack, Trello

About

Before starting my work-from-home career, I spent two years as a Customer Service Representative.

In my previous position, I handled inbound calls, addressing inquiries about products, services, and policies. Identify customer needs and provide appropriate solutions. Address complaints and requests of customers and provide long-term solutions. I possess strong problem-solving and conflict resolution skills, which enable me to de-escalate situations and find effective solutions to clients' concerns, ensuring smooth transactions. I am detail-oriented, organized, and able to adapt easily to changing customer needs.

My team leader and coworkers often praise me because I am very passionate about providing the best service to customers.