Mark Anthony Awa | Pre-Vetted :CATEGORY_NAME Virtual Assistant

Skills

Project Management
Customer Support
Technical Support
Email Management
Lead Generation
Appointment Setting
Data Entry
Ecommerce Support

About

Hi, I'm Mark Anthony Awa, but you can call me Mac. I am a seasoned professional with more than 10 years of diverse work experience. I specialized in Customer Support, Lead Generation, Team Management, and operational tasks. I worked in the BPO sector for more than 7 years. I started as a Customer Support and worked my way up to become a Team Lead. I have also handled different kinds of roles, such as a Recruitment Specialist and IT Helpdesk Team lead. I decided to shift to working at home a focus on becoming a Virtual Assistant or a Freelancer. I started on this journey last 2023. My most recent experience is in the Logistics Industry as a Customer Experience Specialist. My goal is to provide exceptional support, streamlining processes and ensuring that organizations' workflows are smooth and efficient.