Cold Calling
Appointment Setting
Technical Support
B2B Chat and Email Support
CRM Tools (e.g.,Slack, Salesforce)
AI Tools
Microsoft Word & Excel
Google Workspace
Customer Service
Remote Team Collaboration
Time Management
About
I’m a dedicated and results-driven remote support specialist with over 5 years of experience in the BPO industry. I’ve worked with various U.S.-based clients in roles such as cold calling, appointment setting, technical support, and B2B chat and email support. My background has helped me develop excellent communication, problem-solving, and multitasking skills in remote work settings. I am highly organized, familiar with CRM tools, and committed to delivering high-quality service and client satisfaction.
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