Jonafe Grace Cruz | Pre-Vetted :CATEGORY_NAME Virtual Assistant

Skills

Customer Support & Communication – Engaging with customers via live chat, email, and social media.
Social Media Management – Content creation, scheduling, engagement, and branding.
Administrative Support – Calendar/email management, document organization, and executive assistance.
Influencer Marketing & Outreach – Lead generation, partnerships, and relationship management.
Project Management – Organizing tasks, tracking progress, and coordinating teams.
People & Operations – Recruitment, onboarding, payroll, and employee management.
Graphic Design & Video Editing – Creating visuals using Canva, InVideo, Capcut and AI tools.
Tech & Tools Proficiency – Shopify (learning), Slack, Microsoft 365, Asana, Trello, Notion, Google Suite, WordPress, Wix, CRM tools, and time-tracking software.
Adaptability & Fast Learning – Quick to master new tools and workflows

About

With a background in hospitality, sales, and marketing, I have seamlessly transitioned into the digital space, leveraging my skills in social media management, virtual assistance, and operations to support businesses in optimizing their brand presence and efficiency.

My career began in the hospitality industry, where I managed corporate accounts, large-scale events, and strategic partnerships as a Sales & Marketing Account Executive in the Philippines. This role honed my expertise in client relations, event coordination, and business development, laying a strong foundation for my ability to drive brand growth.

Expanding into the virtual space, I worked remotely for an AI Martech company, specializing in social media management, executive assistance, lead generation, and people operations. In this role, I streamlined workflows, enhanced team efficiency, and helped brands strengthen their digital presence.

Bridging both industries, I bring a people-first approach, ensuring exceptional client experiences while leveraging digital strategies to amplify brand visibility and engagement.