John Mathew Paña | Pre-Vetted :CATEGORY_NAME Virtual Assistant

Skills

Customer Support (Email, Chat, Phone)
CRM Software (Salesforce)
E-commerce Support (Order Processing,
Refunds, and Payment Handling)
Administrative Assistance (Data Entry,
Reports, Document Management)
Sales & Upselling (Cross-selling,
Customer Retention)
Microsoft Office & Google Suite (Docs,
Sheets, Slides)
Technical Troubleshooting & Problem
Resolution
IT & Database Management Skills

About

Someone who has passion for organization, problem-solving, and doing excellent service for my client. I possess the following qualifications:
- Strong attention to detail.
- Highly flexible and adaptable to various situations and consistently maintain a positive attitude toward my work.
- Delivers excellent service to clients, ensuring their satisfaction and building long-term professional relationships.
- Ability to adapt quickly, coupled with my technical background, allows me to provide efficient and effective solutions in a fast-paced environment.
- Great communication skills