Jirah Grace Mayaki | Pre-Vetted :CATEGORY_NAME Virtual Assistant

Skills

-Administrative Support
-Calendar and email management
-Data entry and documentation
-File organization and records maintenance
-Report generation and tracking activities
-Customer Service & Communication
-Handling client inquiries and support
-Order processing and issue resolution
-Outbound/inbound calls and follow-ups
-Excellent verbal and written communication
-Operations & Project Coordination
-Task management and team coordination
-Daily reporting and performance tracking
-Workflow improvement and process mapping
-Sales & Lead Generation
-CRM and lead database management
-Appointment setting and cold outreach
-Sales pipeline updates and follow-ups
-Highly organized and detail-oriented
-Adaptable and quick to learn new tools
-Problem-solver with a proactive mindset
-Reliable, collaborative, and people-focused

About

Hi! I’m Jirah Grace Mayaki, a dedicated and versatile professional with solid experience in virtual assistance, executive admin support, customer service, operations, and sales. I’ve worked with various clients across multiple industries, supporting teams and business owners with daily operations and back-end support.
Over the years, I’ve handled tasks like calendar and inbox management, CRM updates, invoicing, report creation, lead generation, client communication, and more. I’m highly organized, detail-oriented, and someone who takes initiative, which has helped me not only meet expectations but go beyond them.
I’ve also had the opportunity to lead teams, provide training, and improve workflows, showing my ability to adapt and take on leadership roles when needed.
Here are some tools and skills I’m confident with:
-Google Workspace, Microsoft Office, Canva, Outlook
-Monday.com, GoHighLevel, QuickBooks, iinsight, Telus
-RingCentral, Slack, Zoom, Trello, CRM systems
-Data entry, reporting, admin management, and customer care/service

Achievements I’m proud of:
✅ Promoted to Team Leader and Subject Matter Expert in a customer service role
✅ Successfully supported executives and managers remotely
✅ Helped businesses streamline tasks and stay organized

I’m passionate about helping others, always curious to learn new things, and love being part of a positive, collaborative environment.