Jenneth Marie Padin | Pre-Vetted :CATEGORY_NAME Virtual Assistant

Skills

Customer Support
Administrative Assistance
Social Media Marketing
Research Skills
Editing
Digital Marketing
Canva
Zendesk
Intercom
Chat and Email Support

About

I am a dedicated and dependable professional with over 12 years of experience in providing exceptional service to various companies, both office-based and home-based.

I specialize in providing comprehensive customer support and administrative solutions that can significantly enhance your business operations.

I have extensive experience with a variety of tools and platforms, including:

Zendesk for web-based help desk software, support ticket systems, and self-service customer support.

*Five9 for cloud contact center solutions.
*Salesforce CRM for efficient customer relationship management.
*Nextiva for business communication and VoIP services.
*Intercom and Freshdesk for customer support and engagement.

In addition to technical proficiency, my skill set includes:
*Email Support and Email Design to create engaging and responsive customer communications.
*Online Chat Support for real-time customer interaction.
*Administrative Support to streamline your back-office operations.
*Cold calling and email communication to effectively reach out to potential clients.
*Zoom Video Conferencing for seamless virtual meetings and collaboration.