Janissa de Leon | Pre-Vetted :CATEGORY_NAME Virtual Assistant

Details

Skills

Virtual Assistant
Customer Support / Customer Service
Inbound & Outbound Calling
Email Support & Management
Appointment Scheduling / Calendar Management

About

I’m a customer service specialist with over 7 years of experience supporting US-based clients in banking, transportation, food service, and healthcare. I’ve handled inbound/outbound calls, email support, appointment scheduling, and real-time driver assistance.

I also have experience in Reddit-based social media management, handling content posting and engagement. Tools I’ve used include Salesforce, Dialpad, and Five9.

Always reliable, detail-oriented, and focused on delivering excellent support and results