Chatty Cane Angel Escoto | Pre-Vetted :CATEGORY_NAME Virtual Assistant

Skills

Customer Service & Retention, Dispute Resolution & Fintech Support, Process Improvement & Data Analysis, E-commerce & Back-Office Operations, Team Leadership & Mentorship, Administrative & Virtual Assistance, Content Creation & Social Media Management, Communication & Critical Thinking

About

I am a highly skilled customer service and virtual support professional with over nine years of experience across diverse industries, including fintech, e-commerce, and administration. My expertise lies in customer retention, dispute resolution, data-driven process improvement, and operational efficiency. I excel in managing customer interactions across multiple channels (chat, email, and phone), handling complex inquiries, and optimizing workflows to enhance client satisfaction.

With a proven track record in team management, back-office operations, and content creation, I bring a results-driven approach to every role. My ability to analyze data, implement strategic solutions, and maintain exceptional communication makes me a valuable asset in high-paced environments. I am adaptable, proactive, and committed to delivering outstanding service that drives business success.