We are seeking a detail-oriented and proactive Armenian-speaking Medical Administrative Assistant / Surgery Scheduler to support a busy healthcare practice. This role will focus on coordinating patient appointments, managing surgical scheduling, and ensuring seamless pre- and post-operative care coordination. The ideal candidate has prior experience in surgery scheduling and a background in pain management or a related specialty is highly preferred. Training will be provided by the current team member to ensure a smooth transition.
Responsibilities:
- Schedule and manage patient appointments, including consultations and follow-ups
- Coordinate and schedule surgical procedures, ensuring all requirements are met
- Facilitate pre-operative and post-operative care coordination
- Communicate effectively with patients and providers regarding procedures, instructions, and care plans
- Ensure all necessary documentation and authorizations are completed prior to procedures
- Provide patients with pre- and post-op instructions and support
- Maintain accurate patient records and update scheduling systems as needed
- Fluency in Armenian is required
- Exceptional written and verbal English communication skills is a must
- Minimum of 2 years of experience in surgery scheduling within a U.S.-based healthcare setting is required
- Experience in pain management or a related specialty is highly preferred
- Strong organizational skills with the ability to effectively manage multiple tasks and priorities
- Excellent communication skills with a focus on patient coordination and service
- Proven ability to thrive in a fast-paced medical environment
Please note that this is a full-time contractor position (40 hours per week) with a pay rate of $7 – $8 per hour depending on skillset and experience. The schedule is Monday through Friday, from 9 AM to 6 PM PST.