Company Overview:
Global Technology Services is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America, Philippines and the United States, contributing to cutting-edge developments in multiple industries.
Position Title: System Administrator
Category: IT Operations & Systems
Location: LATAM
What you will be doing:
We are seeking a highly experienced Senior Systems Administrator to manage, optimize, and secure a hybrid enterprise infrastructure across a large multi-site environment. This role is a senior individual contributor responsible for ensuring platform stability, driving automation, and leading complex troubleshooting and operational improvements across on-premises and cloud environments.
You will work closely with Infrastructure Engineering, Cybersecurity, and Service Desk teams to resolve escalations, enhance system performance, and implement scalable solutions aligned with enterprise standards.
Required Skills & Experience
Advanced expertise in:
Windows Server administration
Active Directory & Group Policy
DNS, DHCP, and certificate services
6–10+ years of experience in enterprise systems administration
Strong experience with:
Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive)
Microsoft Azure and Entra ID (Azure AD)
Hybrid identity and access management
Hands-on experience with VMware (VM lifecycle, troubleshooting, performance tuning)
Strong troubleshooting skills across hybrid (on-prem + cloud) environments
Advanced scripting skills in PowerShell
Experience with ITSM tools and processes (incident, change, problem management)
Solid understanding of:
Ability to manage complex changes with proper validation and rollback strategies
Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
Willingness to participate in on-call rotations and off-hours maintenance windows
Exposure to cybersecurity frameworks and vulnerability management tools
Nice to Have Skills
Experience with Python or API-based automation
Experience with infrastructure-as-code or configuration management tools
Experience working in large-scale, multi-site enterprise environments
Cloud cost optimization and governance experience
Soft Skills
Strong problem-solving and analytical thinking
Excellent communication skills (technical and non-technical audiences)
Ability to work under pressure during major incidents
High level of ownership and accountability
