Medical Administrative Assistant - Spine/Orthopedics/Pain Management

workable • El Salvador • El Salvador • $6 - $8 / year • 3w ago

We are seeking an experienced and detail-oriented Medical Administrative Assistant to support a fast-paced healthcare practice specializing in spine, orthopedics, or pain management. The ideal candidate is highly organized, patient-focused, and capable of handling high call volumes while maintaining excellent communication and accuracy in administrative tasks.

Key Responsibilities:

Manage a high volume of inbound and outbound calls (50–100 per day) in a professional and efficient manner.
Schedule and coordinate patient appointments.
Perform insurance verification and obtain prior authorizations.
Handle prescription refill requests in a timely manner.
Maintain accurate and up-to-date patient records in the EHR system.
Provide general administrative support as needed to ensure smooth daily operations.

Minimum of 2 years of experience in spine, orthopedics, or pain management within a U.S. healthcare setting, in a front desk, patient coordinator, or similar role (non-negotiable).
Proficiency in DrChrono EHR (non-negotiable)
Proven experience with personal injury cases and PI intake processes preferred.
Experience with insurance verification and prior authorizations.
Familiarity with prescription refill workflows.
Strong communication skills; bilingual candidates preferred or excellent English.
Ability to handle high call volumes in a fast-paced environment

Please note that this is a full-time contractor position (40 hours per week) offering a pay rate of $6–$8 per hour, based on experience and qualifications. The work schedule is from 8:30 AM PST to 5 PM PST, Monday to Friday.